How to reactivate your doTERRA Wholesale Account
If you haven't used your doTERRA wholesale account for some time, you'll need to reactivate it before you can login and shop wholesale again.
Steps to reactivate your doTERRA account
- Click and load the Reactivation Email Template
- Send the reactivation email to doTERRA
- Wait up to 24 hours to receive a reactivation confirmation
- Login and shop wholesale again
Load the Reactivation Email Template
*The Reactivation Email Template will load directly into your default email browser.
If you have troubles loading the template, click here for manual instructions.
FAQ
Do I have to include my doTERRA ID in the reactivation email?
No. As long as you send the email from the same email address that's currently on your doTERRA account, that's all doTERRA requires.
What if i don't have access any more to the email address on my doTERRA account?
You can re-enroll as a new member using a different email address than previously used.
How much does it cost to reactivate?
There is no cost to reactivate. However, if it's been over a year since you last ordered, you may need to renew your membership. You may see a renewal fee added to your cart when processing you next order. All renewals come with a free 15ml Peppermint oil!
Do I need to place an order after my account reactivates?
Yes, you'll need to place an order within 48 hours otherwise your account my return to inactive status.
If I was a distributor before, can I still reactivate my account?
Yes, all Wellness Advocates (Independent Distributors) and Wholesale Customers follow the same instructions to reactivate their accounts.
Need help? Contact us.
