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If you haven't used your doTERRA wholesale account for over a year, you may request a free account reactivation. Within about an hour you'll be able to login and shop wholesale and participate in all promotions again.
TO: PLACEMENTS@DOTERRA.COMSUBJECT: Account Reactivation RequestMESSAGE: Dear doTERRA Member Services, I am writing to request the reactivation of my doTERRA wholesale account so I can resume purchasing products at wholesale and participate in all member benefits and promotions. Update sponsor and enroller 10821565.
Thank you.[Your Name]
How long does it take to reactivate?Typically within 24 hours.
Do I have to include my doTERRA ID in the reactivation email?No, just send the reactivation request from the same email address that's currently on your account.
What if i don't have access to the email address on my account?You can enroll as a new member using a different email address.
How much does it cost to reactivate?There is no cost to reactivate. However, if it's been over a year since you last ordered, you may see a renewal fee and free product added to your next order.
Do I need to place an order after my account reactivates?Please place any order within 48 hours to complete the reactivation process.
Can a distributor (Wellness Advocate) reactivate their account?Yes, all Wellness Advocates (Independent Distributors) and Wholesale Customers follow the same instructions to reactivate their accounts.
