Manual Steps to Reactivate your doTERRA Wholesale Account

If you haven't used your doTERRA wholesale account for over a year, you may request a free account reactivation. Within about an hour you'll be able to login and shop wholesale and participate in all promotions again.

Send Reactivation Request Email

TO: PLACEMENTS@DOTERRA.COM
SUBJECT:  Account Reactivation Request
MESSAGE: Dear doTERRA Member Services, I am writing to request the reactivation of my doTERRA wholesale account so I can resume purchasing products at wholesale and participate in all member benefits and promotions. Update sponsor and enroller 10821565.

Thank you.
[Your Name]


FAQ

How long does it take to reactivate?
Reactivation is typically completed within an hour if requested during business hours.

Do I have to include my doTERRA ID in the reactivation email?
No, just send the reactivation request from the same email address that's currently on your account.

What if i don't have access to the email address on my account?
You can enroll as a new member using a different email address.

How much does it cost to reactivate?
There is no cost to reactivate. However, if it's been over a year since you last ordered, you may see a renewal fee and free product added to your next order.

Do I need to place an order after my account reactivates?
Please place any order within 48 hours to complete the reactivation process.

Can a distributor (Wellness Advocate) reactivate their account?
Yes, all Wellness Advocates (Independent Distributors) and Wholesale Customers follow the same instructions to reactivate their accounts.